Reference

How kr999 Handles Your Personal Information

This policy covers what data we collect when you open an account or make a payment through JazzCash, Easypaisa or Raast, how we use it, and the choices you have over it.

Account data kept secureLocal payment data protectedYour right to request accessClear data retention rulesContact us to update your info
kr999 How kr999 Handles Your Personal Information
REACH OUR PRIVACY TEAM

Contact Us About Your Privacy

If you have a question about how your data is stored, want to request a copy of your personal information or need to flag a concern about your account, our support team handles privacy requests directly. Include your registered account details so we can locate your record without delay.

Team online

Live Chat

Open the chat widget from any page on kr999. Describe your privacy request and a support agent will pick it up and follow through.

Email Support

Send your data request or correction query to our support email. Include your account username so we can match your record accurately.

Account Settings

Some personal details — display name, contact number, linked wallet — can be reviewed directly inside your account settings without contacting support.

HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We apply security measures at the account and transaction level to keep your data from being accessed by unauthorised parties. Below is how each area of data protection works on kr999.

Payment Data Isolation

JazzCash, Easypaisa and Raast transaction references are stored separately from your browsing history. Payment processors receive only the data needed to complete your specific request.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can manage cookie preferences from your browser settings at any time.

Account Security

Login sessions use OTP verification tied to your registered mobile number. Suspicious login attempts from an unrecognised device trigger an additional confirmation step before access is granted.

Data Retention

Active account data is retained while your account is open. After closure, records are kept only for the period required under applicable rules, then deleted or anonymised.

Common Questions About Your Privacy on kr999

These are the questions we get most often about data, account information and your rights as a kr999 account holder.

We collect your name, mobile number, email address and the credentials you create at registration. If you link a payment method, we record transaction references for JazzCash, Easypaisa or Raast — not your full wallet login.

We share data only with payment processors needed to complete your transactions. We do not sell your personal information to advertisers or unrelated third parties under any circumstances.

Contact our support team via live chat or email with your account username. We will locate your record and provide a summary of the data we hold within a reasonable time.

You can request data deletion by contacting support. We will process the request after verifying your identity. Some records may need to be retained for the period required by applicable rules before full deletion.

Payment transaction identifiers are stored in a separate data layer from your account profile. Your wallet PIN is never recorded by us — it stays within the JazzCash, Easypaisa or Raast app environment.

We use session cookies for login continuity and analytics cookies to measure page performance. You can block or clear cookies through your browser settings, though this may affect how your session stays active.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.